Account and personal information

Click "Sign in" and then "Create one". You only need your email address, your personal details, and a password; we will send you a link to verify your email.

With your account you buy faster (your details are saved), see all your tickets, download your boarding passes, and manage your trips from a single place.

Go to "My account → My trips": all your tickets are there, with their boarding QR code, the option to download them as PDFs, add the trip to your calendar, and repeat the purchase of a frequent route.

Each ticket also shows the service details, the seats, and the boarding point with a map.

On the sign-in screen, click "Forgot your password?" and enter your email. We will send you a secure link to create a new one.

For security, changing your password signs you out of any open sessions on other devices.

Yes. Your ticket always arrives at the purchase email with a link to view it online.

Also, if you later create an account with that same email, your previous guest purchases are linked automatically and appear in "My trips".

Go to "My account → My information" to review your registered details. You can keep your contact details up to date yourself; to correct identity details (names or document), contact us with your document at hand.

Keeping your document correct is important: it is the one validated at boarding.

Write to us from your registered email requesting the deletion of your account. We will process your request in accordance with the Personal Data Protection Law (Ley N° 29733).

Keep in mind that certain data linked to payment receipts must be kept for the period required by tax regulations, even after the account is deleted. See our Privacy Policy for the details of your rights.